Position Requirements
Full-time 1.0 Graduate Assistant (GA) needed for the MCE Tech Support Team.
Work Commitment
1.0 (full-time) GA is required to work 20 hours per week under the direction of the Supervisor.
Pay and Benefits
This 1.0 GA position receives tuition waiver and stipend.
Note: If you receive an assistantship, Dean’s Scholarship award will be reduced by the amount of the assistantship tuition waiver.
Supervising Faculty
Joshua Davies, Head of IT, MCE
Job Duties
- This position provides high-level technology support to the faculty, students, and staff in the Morgridge College of Education. Areas include desktop support in a mixed windows 10 / Windows 7 / Apple MAC environments for laptops and desktops in offices and labs, a wide range of application support from MS Office products and SPSS to MCE specific software which includes statistical software and assessment interpretation software, knowledge of network re-imaging, printer support, projector and audio/video support, hardware knowledge, managing user accounts, security of user server folders, as well as virus and spyware cleaning, and basic registry modification.
- Must be able to provide training and explanation of technical issues to faculty, students, and staff.
- Must be proactive, self-starting, and able to work with minimal supervision.
- Must be able to learn new technologies quickly to support emerging technology initiatives.
- This position may involve coordination of technology solutions with University Technology Services, the Office of Teaching and Learning, and coordination with outside vendors and clients.
Required Qualifications
- Be able to provide technical assistance to the Morgridge College of Education in all aspects of technology.
Education
- Preference will be given to individuals with previous experience in technology support.
Special Knowledge, Skills, and Abilities
- Be able to lift up to 45lbs.
- Knowledge and expertise in Windows 10, Windows 7, and Apple MAC operating environments.
- Networking expertise, print server knowledge, knowledge of client/server architecture and domain controller functions, experience with interactive whiteboard technology.
To Apply
Send an email with professional letter of application and your resume or CV to Joshua.Davies@du.edu
Deadline to Apply: Applications are being reviewed for academic year 2022/23 appointment. Applicants will be considered through May 30, 2022. Interviews may be conducted in person or via Zoom for out of town students.
Additional Information
You may be expected to work during all weeks the University is open. All work hours and schedules will be coordinated and agreed upon with the Supervisor.